Introduction

Prowalco Tatsuno (Pty) Ltd is committed to protecting the privacy of our website visitors and users. This Privacy Policy explains how we collect, use, and disclose personal information about you when you visit our website www.prowalco.co.za.

What Information Do We Collect?

We collect the following types of information about you:

Personal Information: We collect personal information that you voluntarily provide to us, such as:

• Contact information (e.g., name, email address, phone number)
• Account information (e.g., username, password)
• Payment information (e.g., credit card number, expiration date)

Non-Personal Information: We collect non-personal information about your interactions with our Website, such as:

• Browser type and version
• Operating system
• IP address
• Referring URL
• Pages viewed
• Search queries
• Device type and ID

How Do We Use Your Information?

We use your information for the following purposes:

• To Provide Our Services: We use your personal information to provide you with our services, including processing transactions, responding to your inquiries, and sending you newsletters and promotional emails.
  To Improve Our Website: We use non-personal information to analyse and improve the performance of our Website, including tracking user behavior and optimising our content.
  To Communicate with You: We use your contact information to communicate with you about our services, respond to your inquiries, and send you important updates.
  To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

How Do We Share Your Information?

We share your information with the following parties:

• Service Providers: We share your information with third-party service providers who help us operate our Website, such as payment processors, email marketing platforms, and analytics providers.
  Business Partners: We share your information with our business partners who help us offer our services, such as suppliers and distributors.
  Law Enforcement: We may share your information with law enforcement agencies or other government entities if we believe it is necessary to comply with legal obligations or protect our rights.

How Do We Protect Your Information?

We take reasonable measures to protect your information from unauthorised access, use, or disclosure, including:

• Encryption: We use encryption to protect your personal information when it is transmitted over the internet.Firewalls: We use firewalls to protect our servers from unauthorised access.
  Access Controls: We limit access to your information to authorized personnel who need it to perform their jobs.

Your Rights

You have the following rights with respect to your information:

• Right to Access: You have the right to access your personal information and correct any errors.
  Right to Erasure: You have the right to request that we delete your personal information.
  Right to Object: You have the right to object to our processing of your personal information.
  Right to Portability: You have the right to request that we transfer your personal information to another controller.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy on this page and update the “Last Updated” date at the top of this page.

Contact Us

• If you have any questions or concerns about this Privacy Policy, please contact us at info@prowalco.co.za

Last Updated: 1 August 2024